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Privacy Policy

Privacy Policy

At Rennto, we prioritize the protection and confidentiality of your personal data. Read how we collect, use, store, and safeguard your details.

Effective Date: June 10, 2026Version 1.2

1. Information We Collect

In order to operate our brokerage-free high-trust marketplace, we collect various types of information from our users:

  • Account Data: We collect your name, email address, phone number, and password hash when you sign up.
  • Verification Data: For safety verification, we collect official government IDs, background details, employment/college references, and property ownership deeds (for owners).
  • Property Listings: Details about properties listed by owners, including photos, descriptions, rental values, and amenities.
  • Payment and Billing: For secure rent collection via our Smart Collect Toolkit, we process transactions securely through PCI-DSS compliant partner gateways.

2. How We Use Data

Rennto processes personal information for the following business purposes:

  • Connecting Users: Facilitating communication and transactions between owners and tenants.
  • Safety Audits: Conducting rigorous admin verification to ensure security on our platform.
  • Digital Agreements: Preparing and processing rental agreements securely.
  • Rent Tracking: Tracking collections and displaying payment dashboards.
  • Customer Support: Providing prompt responses to user queries or disputes.

3. How We Share Data

We value your privacy and do not sell your personal data. We only share information in the following limited circumstances:

Between Tenant and Owner: Once a Tenant initiates a rental request or an Owner accepts a tenant, key contact details and verification status are shared to finalize the rental agreement.

Service Providers: We share information with trusted third-party providers (payment gateways, identity verification providers, server hosts) who assist in running the Platform.

Legal Requirements: We may disclose information if required to comply with law enforcement requests, regulatory compliance audits, or judicial processes.

4. Security Practices

Rennto implements standard technical, physical, and administrative security controls to protect your data. All communication is encrypted via TLS (HTTPS). Sensitive documentation (e.g. Identity documents) is stored securely with restricted access controls.

Please remember that no method of transmission over the internet or storage system is 100% secure. While we take every effort to secure your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools (such as local storage) to improve your experience on our platform:

  • Essential Cookies: Used to maintain user sessions and authentication status.
  • Performance Cookies: Used to understand site speed, errors, and analyze overall traffic.
  • Preferences: To remember configurations such as theme choice (dark/light mode).

You can manage cookie settings in your browser at any time, though some platform features may cease to function correctly if all cookies are disabled.

6. Your Rights & Choice

Depending on your jurisdiction, you have certain rights regarding your personal information, including:

  • The right to access or export the personal information we hold about you.
  • The right to update, correct, or amend out-of-date information.
  • The right to request permanent deletion of your account and related data.

To exercise any of these rights, please submit a request to support@rennto.com. We will respond to your request within 30 days of verification.